GENERAL INFORMATION

UAB “INSTITA” is committed to protecting your information. We comply with the European Union’s General Data Protection Regulation (GDPR) and other laws safeguarding the information we collect, use, and store within our company. Our privacy policy answers key questions about how we collect, use, and protect your information.

UAB “INSTITA” collects and processes personal data for the following purposes: communicating with clients, marketing products and services, gathering and managing feedback, providing requested information, and delivering products and services requested or ordered from UAB “INSTITA.”

HOW DO WE PROCESS YOUR PERSONAL DATA?
We process your personal data in the following ways:

When you provide it to us (e.g., by submitting your email address through the contact form on the instita.com website).

When you use the website (e.g., IP address, browser type, number of visits, pages viewed, time spent on the website, demographic data, social media subscriber information, unique ID, etc.).

You provide us with your personal data and other information by using the website, emailing us, or communicating with our team. If you contact us in writing or by email, we save the correspondence data. The information you provide may include your name, surname, email address, phone number, and message content.

YOUR RIGHTS

When processing personal data, we ensure your rights under GDPR and the Lithuanian Personal Data Protection Law. As a data subject, you have the following rights:

To know (be informed) about the processing of your data (right to know).

To access your data and learn how it is processed (right to access).

To request corrections or, considering the purposes of data processing, supplement incomplete data (right to correct).

To delete your data or suspend its processing (except storage) (right to delete and the “right to be forgotten”).

To request the data controller to restrict the processing of personal data for legitimate reasons (right to restrict).

To object to the processing of your personal data or withdraw previously given consent.

If you have a request or inquiry related to data processing or wish to submit a complaint, please do so in writing, providing as much information as possible, using the contact details provided at the end of this policy. We will work with you to promptly resolve any issues.

COOKIES

When visiting the UAB “INSTITA” website, we aim to tailor the information and functionality to your needs. Cookies are essential for this purpose. These are small data files stored in your web browser that help us recognize you as a returning visitor, save your browsing history, and customize content accordingly. Cookies also ensure smooth website functionality, allow us to track website usage, and collect statistical data on visitor numbers. By analyzing this data, we can improve the website and make it more user-friendly.

When visiting the UAB “INSTITA” website, you can indicate whether you agree to the use of cookies. If you do not agree, you can withdraw your consent at any time by changing your browser settings and deleting stored cookies.

The following cookies may be used on the website:

Technical cookies – necessary for website functionality.

Functional cookies – improve website performance, quality, and user experience.

Analytical cookies – collect statistical data on website navigation (data is collected anonymously).

Targeted or advertising cookies – used to display relevant offers or information.

Social network cookies – necessary for sharing website content on social media accounts.

Certain non-personal information (e.g., IP address, browser type, number of visits, pages viewed, time spent on the website, demographic data, social media subscriber information, unique ID, etc.) is automatically collected when using the website. This information is used to improve the content, functionality, and appeal of the website.

HOW TO MANAGE AND DELETE COOKIES

When using a browser to access content, you can configure it to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check its help menu if you don’t know how to change cookie settings. Your device’s operating system may also provide additional cookie controls.

If you don’t want cookies to collect information, use the simple procedure available in most browsers to decline their use. Learn more about managing cookies here: http://www.allaboutcookies.org/manage-cookies/.

However, note that deleting cookies may slow down website navigation, limit certain functions, or block access to the website.

CONTACT US

If you have any questions about the information provided in this Privacy Policy, please contact us by phone at +370 699 83548 or email at info@instita.com.